Questions and Answers
Why do I see different prices for the same product?
You could see different prices for the same product, as it could be listed by many Sellers.
Is installation offered for all products?
Installation and demo are offered for certain items by sellers through the brand or an authorised service provider. Please check the individual product page to see if these services are offered for the item.
Is it necessary to have an account to shop on Ansoz?
Yes, it's necessary to log into your Ansoz account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security.
You'll have access to a personalised shopping experience including recommendations and quicker check-out.
What does 'Preorder' or 'Forthcoming' mean?
Items marked as 'Preorder' or 'Forthcoming' are expected to be released soon and you can pre-book them with sellers. Such items will be shipped after their official release by the seller with whom you've pre-booked them.
Do sellers on Ansoz ship internationally?
Currently, sellers on Ansoz only ship within India.
Can I order a product that is 'Out of Stock' or 'Temporarily Unavailable'?
The products listed as 'Out of Stock' or 'Temporarily Unavailable' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with sellers on Ansoz.
What is Ansoz Buyer Protection?
Ansoz Buyer Protection helps shoppers in case they have concerns with product(s) bought and haven't got a satisfactory solution from the seller.
Under this program, we look into your concern on a case-by-case basis & do our best to be fair to both parties. Ansoz's decision on the resolution will be final for the concern raised.
How are items packaged?
Products sold by Sellers with Ansoz Assured badge are shipped in packages with waterproof plastic wrap.
Fragile items like electronics are safely secured with bubble wrap. Other Sellers also follow standard packing procedure. Sellers are rated on packaging quality and affects overall seller rating.
Are there any hidden charges (Octroi or Sales Tax) when I shop on Ansoz?
There are NO hidden charges when you shop on Ansoz. The price you see on the product page is final and it's exactly what you pay.
Note: There can be additional delivery charges based on the seller's policy.
Can I club my orders from different sellers to be delivered together?
Currently, there is no option to club orders from different sellers to be delivered together as sellers could be located in different locations and the delivery timelines would vary based on their partnered courier service providers. To ensure your items reach you at the earliest, each seller ships their products as per their individual timelines.